Payment methods

Accepted methods

The exact list for your country is shown at the payment step.

Credit and debit cards

• Visa
• Mastercard
• American Express
• Discover
• JCB
• UnionPay

Cards are processed by Stripe. Your card details are entered on Stripe’s secure fields — KiKi Meow never sees or stores the full card number, CVV or expiry date.

Digital wallets

Where offered in your country, you can pay with Apple Pay, Google Pay and other Stripe-supported wallets.

Currency

All prices are in USD. If your card is in another currency, your bank or issuer handles the conversion at its rate; we do not add a conversion fee.

Security

• Every checkout is served over HTTPS (TLS 1.2+).
• Card details never touch our servers — they go to Stripe’s PCI-DSS Level 1 environment.
• 3-D Secure and bank verification are used where your card issuer requires them.
• Card numbers are tokenised, so we never store the raw number.
• Suspicious transactions are screened for fraud before acceptance.

When you are charged

Your card is authorised at checkout and captured when we ship. If part of an order ships later, you are only charged for what has shipped. Where a pre-order is involved, the capture happens on dispatch.

Stored cards

If you choose “save this card”, it is stored by Stripe under your account, not by us. You can remove a saved card from My Account.

Refunds

Approved refunds return to the original payment method within 5–10 business days of issue; bank processing can add a day or two. See the Returns & Refunds policy for the full process.

Failed or declined payments

If payment fails, no order is placed and you are not charged. Common causes: insufficient funds, expired card, a bank security block, or a billing-address mismatch. Try another card or contact your bank. A pending authorisation after a decline usually releases within a few days.

Disputes and chargebacks

If you believe a charge is wrong, contact us first — we resolve almost everything by refund and would rather not dispute. A chargeback filed without contacting us may be contested with our evidence; abusive chargebacks (goods delivered and not returned) may be reported to the processor.

Fraud prevention

We verify orders to protect all customers. On a first order, shipping may be limited to the card’s billing country until we confirm the order is legitimate. This is routine and does not mean there is a problem with your card.

Future methods

We are exploring local methods for more regions (Klarna, iDEAL, Pix and others). Tell us which you would like at hello@kikimeow.store.